Please give us the background of the project, including the purpose or intended use of the output that you expect from us. Feel free to go into as much detail as you feel is required. For example, the end use might be the construction of a building or the preparation of a brochure. We have a large library of software licenses and are prepared to buy new licenses if required. It helps us to know how proficient you are as you may require additional help if you are not very familiar with certain software packages. For example:
1. Do you use CAD software for sketches, instead of CorelDraw?
2. Conversely, do you use CorelDraw instead of CAD programs to create engineering drawings?
3. Do you use our output as an input in a manufacturing process (e.g. laser cutting)? If there are any another end-users, we may need to get their input. We find email unreliable, and prefer to use our web based workflow system to communicate with clients. If your deadlines are accurate, we will build in a buffer for contingencies. Understanding your preferences helps us calibrate our services to ensure satisfaction. We appreciate your feedback on this as it helps us improve our marketing, and also makes it easier for us to identify which of our promotional activities work best.